Oversight of housekeeping, laundry and dietary programs in senior living is key in improving overall resident satisfaction. When managed properly, these departments can also aid in the defense against scrutiny from federal regulators.
In this webinar, participants will:
- Learn how to avoid housekeeping/laundry and dining deficiencies.
- Gain valuable insight into how to improve department performance and gauge resident satisfaction.
- Understand the programs that aid in an effective dining service.
- Master the steps of starting each day with a plan.